A lively online community needs a successful community management, clearly defined tasks and goals. Here you will find practicable tips.

Specialist article on topic of Net Promoter Score. Definition, calculation, formula, example, criticism of NPS, advantages & disadvantages.

A customer community is a challenge for companies, but it offers many opportunities and benefits. Find also tips on how to recruit members.

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In this blog post, you will learn what an online community is, what the benefits are and what the important challenges are for operators.

Brand ambassadors play an increasingly important role for companies as they promote brands and products on social media.

Everything you need to know about sampling. Sample, definition, types, examples, calculation, formula. Free sample size calculator tool.

Use mypinio as an engaged and feature-rich brand community and gain valuable insights from your customers' perspective. Test it now for free.

Our experts show you how to significantly increase response rate and feedback in online surveys with these valuable and actionable tips.