A community that's yours
Full white-label branding — your logo, your colors, your domain. Members experience a community that feels entirely like your brand. Available as a Progressive Web App so members can install it directly on their phone.
Turn your best customers into your biggest asset.
Build a branded customer community that drives loyalty, continuous feedback, and co-creation — all on a platform that looks and feels entirely like yours.
Brand Insider Club
2,847 members
New discussion: What should we build next? · 34 replies
Survey: Product satisfaction check · 89% complete
Challenge: Share your story · 127 entries
Your most valuable research panel is already your customer base.
Most brands pay for external panels while their own customers sit untapped. mypinio turns your existing audience into a permanent, engaged insight community.
THE SOLUTION
Communities, research, and feedback — unified.
Research built in
Run surveys and polls directly inside your community — no external links, no drop-off. Target specific member segments, track participation, and connect responses back to member profiles for richer insights.
Engagement that keeps members coming back
Points, badges, leaderboards, and challenges reward participation over time. Gamification turns occasional visitors into loyal contributors who look forward to your next activity.
CAPABILITIES
Everything a customer community needs.
VIP programs and loyalty tiers
Segment your community by engagement level, purchase history, or any custom attribute. Create VIP tiers with exclusive content, early access, and priority research opportunities. Reward your most valuable customers with recognition that money can't buy.
Gold member — 2,340 points
Silver member — 1,120 points
Member — 340 points
Quick poll: New feature · 234 votes
Monthly satisfaction · 89% responded
Packaging feedback · 47 replies
Photo contest · 156 submissions
Always-on feedback channel
Traditional surveys are point-in-time. Your community is always on. Run discussion threads, diary studies, quick polls, and micro-surveys continuously — so you always have a live read on what your customers think, feel, and want.
Co-creation and product feedback
Invite your community to shape your roadmap. Run concept tests, packaging reviews, and feature prioritization directly with the customers who matter most. Get actionable input before you invest — from people who already trust your brand.
Concept A: 78% positive
Concept A
Concept B
Community post
→Routed to CX team
✓Resolved · Customer notified
Closed-loop on every piece of feedback
When a community member raises an issue, Closed-Loop Feedback creates a case automatically and routes it to the right team. Members see their feedback acknowledged and resolved — building trust and deepening loyalty.
HOW IT WORKS
From brand to community to insight.
Brand your community
Set up your community with your logo, colors, and domain. Enable the modules you need — Feed, Forum, Challenges, Research. Live in minutes, branded as yours.
Invite your customers
Onboard via invitation link, email campaign, or CSV import. Segment members automatically and tailor their experience from day one.
Engage, learn, and act
Run ongoing research activities, collect continuous feedback, and close the loop on every issue that arises. Your community becomes your most valuable insight source.
USE CASES
For every brand that values its customers.
E-Commerce & Retail
Turn repeat buyers into a living insight panel
Your most loyal customers are your best research source. Build a community around them — run product feedback, test new collections, and reward advocacy — all in a branded space that strengthens their connection to your brand.
SaaS & Technology
Co-build your product with power users
Your most engaged users know exactly what your product needs. Give them a space to discuss, vote, and contribute — and connect their input directly to your roadmap and feature prioritization.
Consumer Goods & FMCG
Test and validate before you launch
Run concept tests, packaging reviews, and claim validation with real consumers in your community — before you commit to production. Faster decisions, lower risk, better launches.
Build the community your customers want to join.
Free plan available. No credit card required. GDPR compliant.
FAQ