One view across all products
Survey responses, poll votes, community activity, closed-loop tickets — all aggregated into a single meta-reporting layer. No manual data wrangling required.
Your data speaks. Are you listening ?
Insights connects every signal from across your platform — surveys, polls, communities, feedback — and surfaces the patterns that matter. Powered by AI.
NPS
67 ↑
CSAT
84%
Responses
2,847
Data without context is just noise.
Most platforms give you charts. mypinio Insights gives you answers — by connecting every data source you already use.
WHY MYPINIO INSIGHTS
Intelligence that spans your entire platform.
Ask your data anything
The AI Analyst understands your programs, journeys, and touchpoints. Ask in plain language — get specific, grounded answers backed by your actual data.
Journey heatmaps
See where engagement peaks and drops across your user journeys. Identify friction points, celebrate wins, and act before problems escalate.
FEATURES
From raw data to real decisions.
Cross-product meta-reporting
Insights sits above all your other products. Surveys, Polls, Communities, Closed-Loop Feedback, and Experience Management all feed their data into a unified reporting layer — automatically.
Survey
Poll
Community
Feedback
Insights
XM
Why did NPS drop in March?
NPS dropped 14 points in March. 3 surveys and 2 closed-loop tickets indicate friction in the onboarding flow.
3 surveys2 closed-loop tickets
AI Analyst — ask anything
Type a question. Get an answer. The AI Analyst has full context of your workspace — programs, touchpoints, score history, signal sources. No SQL, no dashboards to configure.
Journey heatmaps
Map every touchpoint on your customer or employee journey. Color-coded heatmap shows score intensity at a glance — from critical red to healthy green. Drill into any touchpoint instantly.
340 / 500 tokens used
AI-powered token charging
Insights uses AI tokens efficiently — only charge what you use. Each AI analysis request consumes tokens transparently, with usage visible in your workspace settings.
HOW IT WORKS
Connected data. Instant intelligence.
Connect your products
Insights automatically pulls data from every mypinio product in your workspace. No setup, no integrations, no code.
Explore your dashboard
Your cross-product KPIs are ready from day one. Browse by product, journey, time period, or segment.
Ask the AI Analyst
Type your question in plain language. The AI Analyst reads your real data and returns grounded, specific answers — not generic advice.
USE CASES
For every team that runs on data.
CX & Research Teams
Unified customer intelligence
Stop switching between survey dashboards, poll results, and feedback tools. Insights aggregates everything into one view so you can spot patterns across the full customer journey.
Leadership & Strategy
AI-ready answers, on demand
No more waiting for an analyst to pull a report. Ask the AI Analyst a direct question and get a grounded answer from your real data within seconds.
Product & Operations
Journey performance at a glance
See exactly where your onboarding, retention, or support journeys break down. Heatmaps make it obvious — so you know where to focus.
Turn your data into decisions.
Start free with $5 credit. No credit card required. No subscriptions. No hidden fees. GDPR compliant.
FAQ